Information Communications Technician (Level 3)

Summary:
This position offers hands-on experience with IT systems and network support while working toward a nationally recognized qualification. If you are passionate about technology, this role provides the opportunity to work with cutting-edge systems, learn from industry experts, and develop valuable skills in the fast-growing field of information technology.

Training Course:
Information Communications Technician

Working Hours:

• Monday to Friday, 11:00 AM – 4:00 PM
• 30 hours per week

Start Date:

• Possible start date: 17th October 2024

Duration:

• 18 months

Positions Available:

• 1

Key Responsibilities:

• Installing and maintaining hardware and software systems within the organization.
• Assisting in setting up and troubleshooting network connections, including resolving connectivity issues.
• Providing technical support to end-users, diagnosing and resolving IT-related problems to ensure smooth operation.

Essential Qualifications:

• GCSE in Mathematics (Grade A*-C or equivalent) is required.
• Inform the company about any additional qualifications or relevant industry experience, as the apprenticeship can be adjusted accordingly.

Skills Required:

• IT Skills: Ability to work with both hardware and software systems, and network infrastructure.
• Attention to Detail: Precision in system installation and issue resolution.
• Analytical & Logical Thinking: Problem-solving skills to troubleshoot IT issues.
• Teamwork: Collaborates effectively with IT teams and other departments to ensure smooth operations.